I didn't receive a confirmation email, has my order been received?

Thank you for your recent purchase with us!

There are a couple factors to check here; 

1. Double check your junk mail or spam folder. Sometimes our emails can end up here and get lost.
2. If you still can't find it, check the funds have been debited from your account.
3. If funds have been debited then please contact our Customer Care Team HERE with the email you used, your order number, the exact amount of the purchase and the purchase date so we can investigate this further.