We sincerely apologise that you have received the incorrect item in your delivery. We have set measures in place to ensure these things do not happen, however from time to time one can slip through the cracks.
In order to action your order appropriately, please send through an image of your packing slip and order number (along with any relevant images of the item received) to our Customer Care team who will action this as soon as possible. Please contact us via email at onlinesales@horseland.com.au
We endeavour to tend to your request as soon as possible.
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