Authority to Leave

As per Horseland’s Shipping and Delivery Terms and Conditions, all orders placed through Horseland Online have Authority to Leave Authorisation. This indicates that couriers have permission to leave any parcels in a “safe place” at a residential address, even if the occupier is not home or available.

Australia Post has described a “Safe Place” as an area that is hidden on your premises, at the front door / porch, in your mailbox (if it fits), under the carport / verandah or by the side gate. If the occupier is not home to sign for a delivery or there's no safe place to leave your parcel, Australia Post will take it to the nearest Post Office.*

*Please note, this procedure is in place for Australia Post, delivery procedures may differ between courier companies.