Horseland Customer Support

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Recent activity by Horseland Customer Support Recent activity Votes
  • Do you have Click & Collect?

      Not yet! This isn't a service we offer at the moment however we will be offering this in the future    Be sure to keep an eye out for any updates! 

  • Why use a dog coat?

    Dog coats can provide your dog with added warmth and protection whilst out on a walk during the cooler winter months. There are several factors to consider when choosing a dog coat: the breed of do...

  • How to Measure a Rug | Weatherbeeta

      Watch the below video on 'How to Measure for a Weatherbeeta Rug';  

  • Rug Waterproof and Fault Guide

    WHAT IS MEANT BY “WATERPROOF” AND “BREATHE EASY”? This is the ability of your Rug to protect your horse from the elements – particularly rain - while at the same time, keeping your horse comfortabl...

  • Dispute Resolution and Customer Complaints Policy

    The Customer Service and Online Team, value every individuals customer experience and would appreciate your positive feedback!   Horseland Online aims to deliver an excellent online shopping experi...

  • Copywrite

    All Horseland related content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Horsela...

  • Trademark

    Horseland and Horseland Online and other Weatherbeeta related marks indicated on our site are trademarks of Horseland and Weatherbeeta Pty Ltd or its subsidiaries, and other Horseland and Weatherbe...

  • What Is Denier? And Why Is It So Important?

      Denier is a unit of measurement for the weight and thickness of the fibres used in the fabric of a rug. When determining the strength of a rug it's important to consider the denier count, the fab...

  • Lost or Stolen Order Policy

      We strongly recommend your available to sign receipt your online order when delivered by one of our delivery partners, or we will need to leave your order at the door.    Horseland receives a pro...

  • How should I care for my Akubra hat?

      WITH PROPER CARE YOU WILL GET YEARS OF WEAR FROM YOUR AKUBRA With proper care you will get years of wear from your Akubra. Whether it is a Western Hat, Lifestyle Hat or Country Hat always ensure...