Horseland Customer Support

  Watch this simple video on 'How to Fit a Rug', made by our product professional  

  + Physical Gift Card minimum amount $20 - $1,000 maximum + Physical Gift card will be sent via an express post shipping at a flat rate of $4.95 + A Physical Gift Card can be redeemed in-store and...

Our warehouse team is very quick at dispatching your Online Order! You may be able to cancel your order if you advise the Horseland Customer Care team prior to the order being dispatched. Our wareh...

  Our warehouse team is very quick at dispatching your Online Order! You may be able to change your order if you advise the Horseland Customer Care team prior to the order being dispatched. Our war...

Weatherbeeta Group is an Australian owned Global Leading Equestrian Wholesale and Retail Company based in Melbourne with offshore operations in the UK, US and NZ.   Under the company umbrella is th...

The Horseland Online Stores is a separate business to the brick and mortar stores, and as such, it is entirely at your local store’s discretion whether they will do an exchange of an online purchas...

ALL ORDERS ARE SHIPPED FROM MELBOURNE - AUSTRALIA + FREE STANDARD SHIPPING on all orders above $150 is automatically applied at checkout + Flat standard shipping rate $14.95 on all orders Austra...

  Our Standard Delivery times are below;     DOMESTIC SERVICE METRO REGIONAL REMOTE  STANDARD SHIPPING 3-4 business days 5-7 business days 8-10 business days   Each order requires a single ...

  Firstly, check if you have received an order confirmation and tracking email, if yes then your order is on its way. Once your order has been dispatched from our warehouse it is in Australia Posts...

  As soon as our warehouse team have dispatched your order you will receive a shipping confirmation email with your tracking number! Once you receive your tracking number, copy and paste the number...