Horseland-Customer-Support

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Recent activity by Horseland-Customer-Support Recent activity Votes
  • Returns & Refund Policy - Online Orders Only

      RETURNS & REFUND POLICY – ONLINE ORDERS ONLY (FOR EXCHANGES THROUGH HORSELAND STORES, PLEASE CONTACT YOUR NEAREST HORSELAND STORE DIRECTLY)   Thank you for your recent purchase from Horseland. Sh...

  • How do I delete my online account?

      For all account deletions/ cancellations,  please contact the Customer Care Team through the HELP icon at the bottom of the screen.  

  • Lost or Stolen Order Policy

      We strongly recommend your available to sign receipt your online order when delivered by one of our delivery partners, or we will need to leave your order at the door.    Horseland receives a pro...

  • Dispute Resolution and Customer Complaints Policy

    The Customer Service and Online Team, value every individuals customer experience and would appreciate your positive feedback!   Horseland Online aims to deliver an excellent online shopping experi...

  • Trademark

    Horseland and Horseland Online and other Weatherbeeta related marks indicated on our site are trademarks of Horseland and Weatherbeeta Pty Ltd or its subsidiaries, and other Horseland and Weatherbe...

  • Copywrite

    All Horseland related content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Horsela...

  • How to Fit a Weatherbeeta Rug

      Watch this simple video on 'How to Fit a Rug', made by our product professional  

  • Why use a dog coat?

    Dog coats can provide your dog with added warmth and protection whilst out on a walk during the cooler winter months. There are several factors to consider when choosing a dog coat: the breed of do...

  • How To Measure For Your Akubra Hat

    MEASURING YOUR HEAD SIZE Akubra Hats come in all sizes, to suit a variety of shaped heads.Although Akubra hats are adaptable, and will usually conform to differences in shape with a little wearing,...

  • How should I care for my Akubra hat?

      WITH PROPER CARE YOU WILL GET YEARS OF WEAR FROM YOUR AKUBRA With proper care you will get years of wear from your Akubra. Whether it is a Western Hat, Lifestyle Hat or Country Hat always ensure...