Horseland Customer Support

  RETURNS & REFUND POLICY – ONLINE ORDERS ONLY (FOR EXCHANGES THROUGH HORSELAND STORES, PLEASE CONTACT YOUR NEAREST HORSELAND STORE DIRECTLY)   Shop with Confidence this Holiday Season All purchase...

  For all account deletions/ cancellations,  please contact the Customer Care Team through the HELP icon at the bottom of the screen.  

In this size guide you will find detailed sizing information on all the WeatherBeeta Dog and Goat Coats. Ensuring that you find the right size for your pet is extremely important to ensure the comf...

Unfortunately, Horseland Online does not allow for Gift Card to be purchased through the following payment methods: AfterPay, PayPal, Zip Pay.   We sincerely apologise for any inconvenience this ma...

MEASURING YOUR HEAD SIZE Akubra Hats come in all sizes, to suit a variety of shaped heads.Although Akubra hats are adaptable, and will usually conform to differences in shape with a little wearing,...

      When choosing a riding helmet, there are several factors that affect fit: How will you wear your hair? Wearing your hair up inside the helmet versus having your hair down will alternate the ...

  Watch this simple video on 'How to Fit a Rug', made by our product professional  

  + Physical Gift Card minimum amount $20 - $1,000 maximum + Physical Gift card will be sent via an express post shipping at a flat rate of $4.95 + A Physical Gift Card can be redeemed in-store and...

Our warehouse team is very quick at dispatching your Online Order! You may be able to cancel your order if you advise the Horseland Customer Care team prior to the order being dispatched. Our wareh...

  Our warehouse team is very quick at dispatching your Online Order! You may be able to change your order if you advise the Horseland Customer Care team prior to the order being dispatched. Our war...